Monitors email deliverability infrastructure, investigates delivery issues, manages abuse signals, and works with ISPs to ensure customers' emails reach inboxes.

Prepares financial analyses and offer calculations for acquisition and project development phases, supporting sales and project teams with profitability insights and EBIT tracking.

Analyzes business and financial data to support sales planning, forecasting, and KPI tracking for management decision-making.

Resolves technical issues for Twilio customers via support tickets, manages high ticket volumes, and escalates complex incidents while maintaining SLAs.

Manages HR operations, employee onboarding, HRIS administration, and drives process automation while serving as internal product expert for the HRIS platform.

Owns end-to-end delivery of strategic cross-functional initiatives, translating business priorities into structured project plans, processes, and reliable execution.

Develops and maintains Java/Springboot backend services for IoT smart building platform while gaining exposure to DevOps and cloud infrastructure.

Prepares and consolidates offer calculations and financial analyses for sales and project teams during acquisition and project development phases in an automotive environment.

Develops Java/Springboot services for IoT smart building platform with exposure to DevOps and cloud infrastructure.

Analyzes business and financial data to create planning forecasts, KPI reports, and insights that support sales team decision-making.

Develops and deploys machine learning models to solve business problems, working with data scientists and stakeholders to deliver measurable impact.

Resolves technical issues for Twilio customers via support tickets, manages high volumes, and escalates complex incidents while maintaining SLAs.

Manages day-to-day HR operations, onboarding, HRIS administration, and identifies automation opportunities to streamline people processes.

Leads cross-functional GTM programs, manages complex initiatives across sales and marketing teams, and drives process improvements and tool implementations.

Manages security operations, incident response, vulnerability programs, and access controls across on-premises and cloud environments.

Manages day-to-day investor relations operations, oversees team execution of reporting and requests, and coordinates cross-functional workflows to meet investor SLAs.

Leads product strategy and execution for Lyft's premium ride modes and EV integration, owning the full lifecycle from conception through launch and iteration.

Designs and maintains Power BI dashboards and automated data models to support sales controlling, KPIs, and management decision-making with data-driven insights.

Manages commercial and operational processes for tier business accounts, coordinating quotations, logistics, SAP systems, and process improvements across departments.

Drives growth and market expansion for a crypto/finance platform in Brazil by managing paid channels, partnerships, localized messaging, and customer experience optimization across regional markets.