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Monitors email deliverability infrastructure, investigates delivery issues, manages abuse signals, and works with ISPs to ensure customers' emails reach inboxes.
Senior Payroll Specialist manages international payroll operations across multiple countries, ensures compliance, and collaborates with vendors and EOR partners.
Designs, develops, and maintains scalable backend services for Twilio's messaging platform, collaborating with cross-functional teams to ensure reliability and performance.
Resolves technical issues for Twilio customers via support tickets, manages high ticket volumes, and escalates complex incidents while maintaining SLAs.
Coordinates patient outreach, schedules virtual visits and diagnostics, provides technical support, and ensures smooth operations for cardiovascular care patients.
Lead a team of Technical Account Managers supporting Twilio's strategic customers with complex technical guidance, customer advocacy, and team development.
Leads cross-functional GTM initiatives, defines program plans with OKRs and timelines, and drives execution of complex projects involving process re-engineering and tool implementations.
Senior DevSecOps engineer manages Kubernetes-based AWS infrastructure, implements security practices, and modernizes cloud platforms using Terraform and Python tooling.
Senior Product Designer collaborates with stakeholders to create user-centered product experiences, conducts UX research and usability testing, and mentors creative teams.
Manages international payroll operations across multiple countries, ensures compliance, processes payroll cycles, and collaborates with vendors and EOR partners.
Build and manage a sales pipeline, conduct customer meetings, and close new business deals with clinical and education-focused buyers to meet a $360K annual quota.
Manages customer renewals, new business opportunities, and expansion efforts while driving inbound/outbound sales activities and presenting product solutions to education customers.
Manages implementation analysts and leads client delivery of benefits administration software, ensuring project success through cross-functional collaboration and stakeholder management.
Designs, develops, and maintains scalable backend messaging services for Twilio's core platform, collaborating with product and infrastructure teams.
Resolves technical issues for Twilio customers via support tickets, manages high volumes, and escalates complex incidents while maintaining SLAs.
Manages a team of Technical Account Managers who provide strategic support and technical guidance to Twilio's top customers while advocating for customer needs to product and engineering teams.
Leads cross-functional GTM programs, manages complex initiatives across sales and marketing teams, and drives process improvements and tool implementations.
Senior DevSecOps engineer designs, maintains, and secures Kubernetes-based AWS infrastructure using Terraform and Python, supporting platform modernization and migration initiatives.
Senior Product Designer collaborates with stakeholders to create user-centered product experiences, conducts UX research and testing, and mentors creative teams across client and internal projects.
Manage a remote engineering team, set technical standards, drive delivery accountability, and partner with leadership to translate business priorities into execution.